Division of Agent & Agency

Welcome to MyProfile.

MyProfile is the online portal for the Florida Department of Financial Services' Bureau of Licensing.


Important Information Regarding COVID-19 and Business Operations:

Due to COVID-19, state examination testing locations are closed until April 16, or whenever conditions are deemed safe to re-open. We're also starting to see more and more fingerprinting locations close throughout the state and are anticipating that number to climb.

We are continuing to process license applications during this time. However, we won't be able to completely process them if the license being applied for requires fingerprint and/or state examination results, and we don't have them.

In order to continue operating efficiently, we strongly encourage people to utilize our Upload Documents feature through their MyProfile account to submit any application deficiency documents, instead of emailing them to us. If the option to upload documents isn't available in someone's account, it will appear within 3 hours after submitting a new license application in our system. (Note: If an application is submitted through NIPR, the option will appear once that application reaches our system, typically the day after the application is submitted to NIPR.)

Thank you for your cooperation and patience!


MyProfile allows you to:
  • View your license(s), registration(s), appointment(s), continuing education information, and deficiencies on a pending application.
  • Apply for a license or registration.
  • Make an address change.
  • Print a duplicate license.
  • Print a Letter of Certification or Letter of Clearance.
  • Apply to be a Pre-licensing or Continuing Education Provider or Instructor.
Need assistance?
Click here to review step-by-step guides or email us at
AgentLicensing@MyFloridaCFO.com.


Privacy Statement
Pursuant to the Privacy Act of 1974, 5 U.S.C. § 552a, the State is responsible for informing you whether disclosure of your social security number is mandatory or voluntary, by what statutory or other authority your social security number is solicited, and what uses will be made of your social security number. Under § 119.071(5)(a)2., F.S., a state agency may collect your social security number if the collection is:
(I) specifically authorized by law; or
(II) imperative for the performance of the agency's duties and responsibilities as prescribed by law.

Disclosure of your social security number on this form is mandatory pursuant to the Welfare Reform Act, 42 U.S.C. § 666, and §§ 626.171(2)(a) and (7), 626.231(2)(a), 626.541(1), and 626.9953(3)(a) and (7), F.S.

The purposes for the requested information are to verify the identity of an applicant for licensure, to conduct criminal and disciplinary history background checks, and to determine if the applicant lacks the fitness or trustworthiness to engage in the business of insurance. Your social security number is confidential and exempt from the disclosure requirements of § 119.07(1), F.S., and § 24(a), Article I of the Florida Constitution and will not be used for any purpose other than the purposes provided herein, or as otherwise authorized under § 119.071(5)(a), F.S.

A copy of this Privacy Statement is provided to you as required by § 119.071(5)(a)3., F.S.
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